Order platform
B2B E-Commerce and Order Management Platform: 1ClickB2B Solution
An efficient process for collecting and managing orders in the B2B e-commerce sector not only enhances customer satisfaction but also optimizes internal operations. 1ClickB2B is here to revolutionize your B2B order management experience, offering a comprehensive and intuitive solution to meet the needs of both customers and assigned agents.
Direct Customer Orders
Collecting orders directly from customers is a fundamental part of the B2B experience. 1ClickB2B simplifies this process in several ways:
Intuitive Product Catalog
Our product catalog is designed to be intuitive and easy to navigate. Your customers can quickly find the products they need, with detailed images and comprehensive descriptions. Whether it is products with variants or products without variants es: Color, Size, Format, Packaging etc. This makes the shopping experience more enjoyable and increases the likelihood of conversion.
Management of product lists and assortments
Our product catalogue is designed so that for each customer, customer’s location or customer’s subsidiary, there is a dedicated price list and a dedicated product assortment. Each customer accessing the system finds all the conditions of sale as contractually agreed.
Carts and Wish Lists
Customers can create customized carts and wish lists to organize their orders. This feature is particularly useful for buyers who need to place regular orders. A single click adds desired items to the cart or wish list.
Order Customization
1ClickB2B allows customers to customize orders according to their specific needs. They can select variants, quantities, and technical specifications directly from the platform, simplifying the ordering process.
Order Tracking
Once an order is placed, customers can easily track its status through our tracking system. This transparency increases customer trust and reduces support requests.
Assigned Agent Management
1ClickB2B is more than just a purchasing platform for customers. It also supports the management of assigned agents, providing them with the necessary resources to perform their roles efficiently and effectively.
Customized Dashboards
Assigned agents have access to customized dashboards that simplify the management of assigned customers and their transactions. They can easily view the orders placed by their customers, monitor their status and download the schedule.
Creating Order for Customers
With 1ClickB2B agents will be able to access the portal in the name and on behalf of the customer, viewing the catalogue with list prices and with the assortment intended for the customer, and placing orders for the customers. In this way, the agent can make loading orders for customer or dial order directly having near customer.
Documentation Support
Managing assigned agents requires proper document management. 1ClickB2B allows the storage of important documents, such as contracts and quotes, within the platform, making them easily accessible when needed when needed by the agent. In addition, the agent has always available the customer’s Schedule with which he can see the status of collections and payments easily.